01 / 06
Laurent
Founder · AI Solutions Architect
System architecture, integrations and the production boundary.
Where the money leaks, what we build to stop it, and how to start.
01 / 06
Founder · AI Solutions Architect
System architecture, integrations and the production boundary.
02 / 06
AI System Engineering
Production-grade platforms and applications you own outright.
03 / 06
Automation & Workflows
AI workflows that cut cost across the systems you already run.
04 / 06
Research · Models & Agents
The latest models and agentic techniques, in reliable production.
05 / 06
Security Engineering
Permissions, data boundaries and audit trails from day one.
06 / 06
Data Science & Measurement
Data pipelines, baselines and the proof behind verified savings.
We work closely with each organisation to understand its unique operational challenges — identifying where to automate processes, optimise technology investments, connect systems and remove unnecessary complexity.
Combining strategic insight with deep technical expertise, we give clear, evidence-led recommendations that help businesses make smarter decisions and operate more effectively.
Unlike traditional consultants, we don’t stop at strategy. We design and deliver bespoke technology, built precisely around the needs of each organisation.
At heart, Newmind is a commitment to craftsmanship and service. Rather than relying on generic white-label platforms, we create purpose-built tools, supported by a high-touch, white-glove partnership. The result feels less like software and more like a competitive advantage: shaped around how your team already works, wired into the ERP, inbox and chat tools you already run, and changed as your business changes.
Start with a feasibility auditThe question is not if, but where it pays first. These five workflows cut operating cost in any sector, with published benchmarks, light integration and a product your team actually uses. Find out which one fits your business.
Invoices arrive in every format and get re-keyed by hand. Automate capture, matching and posting, and keep people on the exceptions only.
Late reminders, disputes stuck in inboxes and payments matched by hand. Prioritise the ledger, chase politely and apply cash automatically.
Most tickets are repeats: order status, resets, refunds. Resolve them with grounded, cited answers and hand the rest to people with full context.
Claims, bills of lading, KYC packs and forms get read and re-keyed by hand. Extract every field, validate it and review by exception.
Half of purchased licences sit idle and renewals roll over. Join spend, login and contract data, then reclaim, downgrade and renegotiate.
| Supplier | Invoice | Amount | Match | Status | Confidence |
|---|---|---|---|---|---|
| Harbor Steel Supply | INV-20931 | $18,420.00 | 3-way | Matched | 98% |
| Nordic Packaging Co. | NP-7741 | $4,212.50 | Price +3.8% | Exception | 71% |
| Atlas Office Goods | AOG-5520 | $612.90 | 2-way | Matched | 99% |
| Metro Freight Lines | MF-11873 | $2,980.00 | Duplicate? | Held | 64% |
| Greenfield Utilities | GU-3308 | $1,145.37 | No PO | Auto-posted | 97% |
Price exceeds PO tolerance (2%). Supplier price list updated 12 days ago. Route to buyer for approval.
| Customer | Open | Oldest | Next step |
|---|---|---|---|
| BLBluewater Retail | $42,300 | 38 d | Promise to pay · Fri |
| KTKeystone Tools | $18,950 | 54 d | Dispute · pricing |
| OROrchard Foods | $9,720 | 12 d | Reminder 2 sent |
| SVSummit Ventures | $27,480 | 71 d | Escalated to owner |
| Ticket | Intent | Status | Handle time |
|---|---|---|---|
| Where is my order #58213? | Order status | Resolved by AI | 0:41 |
| Refund for damaged item | Refund ≤ $50 | Resolved by AI | 1:12 |
| Cancel my annual plan | Retention | Human · draft ready | — |
| Invoice copy for March | Billing | Resolved by AI | 0:28 |
| App | Seats used | Utilisation | Annual saving | Action |
|---|---|---|---|---|
| CCollabSpace | 420 / 500 | — | Keep | |
| DDesignHub Pro | 38 / 120 | $16,320 | Reclaim 70 | |
| SSheetFlow | 210 / 260 | $4,200 | Downgrade 40 | |
| VVideoMeet + ChatNow | 2 overlapping tools | $22,800 | Consolidate | |
| AAI Writer (usage) | Spend +41% MoM | $6,900 | Set cap |
Product preview · sample data
Savings are market research models built on published benchmarks (Ardent Partners, Atradius, Gartner, McKinsey, Zylo). Your own figure comes from the feasibility audit. Download the full report (PDF).
Real systems inside real operations — custom platforms, AI workflows and e-commerce builds, owned and run by the client. Hover a card for the detail. Client names are withheld under NDA.
Every property closed the books by hand across four systems. Now an agent reconciles overnight and managers see only true exceptions.
View caseMulti-entity, multi-currency payments reconciled in real time with a full audit trail. The finance team handles exceptions, not spreadsheets.
View caseSite changes hid in emails and photos until they were too late to bill. Now an agent catches them, builds the evidence and links them to billing.
View caseAP keyed invoices from PDFs and matched them by hand, missing duplicates and discounts. Now the agent matches, flags and captures them.
View caseHigh-volume claims intake with document understanding and risk-based routing. Every consequential decision is still approved by a human.
View caseStuck orders meant expedite freight and missed SLAs. Now an agent clears price, inventory and EDI conflicts across ERP, WMS and TMS.
View caseStaff judged every ticket by hand: who pays, which vendor, is the invoice right. Now 71% resolve without a human touching them.
View caseSystems, knowledge, approvals and actions connected in one governed platform, with a human on every consequential decision.
View caseClaims arrived by email, portal and phone; agents adjudicated each by hand. Now 76% are decided within policy automatically.
View caseWhere the money leaks
Re-keying, chasing, matching, copying: the work between your ERP, your inbox and your spreadsheets. It’s on no job description, but it’s on your cost base. Most AI projects stall in the pilot because nobody measured it first. We do: we measure the gap, close it, and hand the hours back to your team.
A feasibility audit clocks every hour and every hand-off before anything is built — so you know where the money goes.
The repetitive work moves to the system. Your people keep the decisions, with a human checkpoint on everything that matters.
Baseline on day one, then the delta in hours and hard cash — no vanity metrics, no slide decks.
From media to e-commerce to finance: we design, build and run the applications and workflows your business will run on next.
We design and build the applications your business runs on: AI, fintech, agentic and enterprise platforms for media, e-commerce, finance and operations. Production-grade and secure.
Explore platform engineeringWe integrate AI workflows into the tools you already run — cutting operating cost and freeing your team from the repetitive work between systems, with a human on every consequential call.
Explore cost automationStorefront, catalogue, orders, payments, fulfilment and customer service connected into one flow — from the first click to the delivered parcel, with the repetitive work automated.
See commerce and operations casesKnow where you stand before you invest. Twelve market benchmarks built on cited research, a free snapshot by email, and in-depth industry reports.
Explore the benchmarksPipelines, baselines and measurement so every result is verified against the agreed starting point. Permissions, data boundaries and audit trails from day one — humans keep the decision rights.
We do not hand over and leave. We run, measure and evolve the applications we build as your business changes — one senior team from the first audit to the next release.
Start with the free pre-auditTechnology partnerships & AI expertise. The platforms we build on, the vendors we are certified across, and the ecosystem our systems speak to.
The system does the intake, the reading and the matching. Your people decide the exceptions, with the evidence in front of them. Every action is logged against the baseline from your Feasibility audit.
Watch the AP inbox and portal. De-duplicate and log each document.
Pull supplier, amounts, VAT and line items, with a confidence score for each field.
Check against the PO and receipt. Flag price, quantity and duplicate exceptions.
Low-confidence items and mismatches go to a reviewer with the evidence attached.
Create the bill, route it for approval and write an audit trail for every action.
Tracked from day one Cost per invoice · Touchless rate · Exception rate · Cycle time · Early-payment discounts captured
Open the invoice-to-pay workflowScore open items by amount, age and customer payment history.
Polite, on-brand reminders with the invoice copy and a pay link attached.
Classify each reply as promise-to-pay, dispute, wrong contact or remittance, and act on it.
Escalate to the account owner with a summary and the full thread.
Match bank lines to invoices, including partial and bulk payments, and post them.
Tracked from day one DSO · % current vs overdue · Bad-debt write-offs · Unapplied cash · Hours spent on collections
Open the collections workflowTag every new ticket by topic, language, sentiment and customer value.
Pull the policy and the customer's live order or account data.
Reply with a cited answer, or run an allowed action within spend limits.
Low confidence, anger, VIPs or policy edge cases go to an agent with a draft reply.
Measure CSAT and reopen rates. Turn knowledge gaps into new articles.
Tracked from day one Cost per resolution · Verified resolution rate (not just deflection) · CSAT · Reopen rate · First-response time
Open the tier-1 support workflowSeparate multi-document packs and identify each document type.
Pull every required field, with a confidence score and the source location.
Cross-check the fields and request anything missing from the sender automatically.
Only low-confidence fields are routed to a reviewer. Straight-through rate rises over time.
Create the record in the core system, keeping a link to the original document.
Tracked from day one Cost per document · Straight-through rate · Field accuracy · Turnaround time · Rework rate
Open the document intake workflowJoin spend, SSO and contract data into one list of apps with owners.
Find idle, duplicate and over-tier licences, and overlapping tools.
Reclaim, downgrade, consolidate or renegotiate, each with a dollar value.
App owners confirm with one click in Slack, Teams or email.
Remove seats, set renewal alerts 90 days out and monitor usage-based bills.
Tracked from day one SaaS spend per employee · Licence utilisation · Savings realised (tracked against invoices) · Renewals handled before auto-renew
Open the SaaS spend workflowMulti-location hotels, restaurants and resort groups. We build the operating platform and automate the manual work between reservations, OTA reconciliation, procurement and night audit.
Multi-property portfolios. Maintenance-to-payment, vendor dispatch, leases and invoices run without chasing — and portfolio data becomes a platform you own.
Storefronts we build and order-to-cash we automate — catalogue, checkout, fulfilment, returns and support in one flow.
Orders, suppliers, freight and claims. We automate the exceptions between ERP, WMS and TMS — or build the control tower that runs them.
The platforms finance owns and the workflows it pays for twice — ledgers, reconciliation, onboarding and close, built and then automated.
Content platforms and AI workflows for publishers and agencies — production, rights, scheduling and personalisation, wired into the tools you already run.
Know what it will do, cost and return before you build it. One brief, ten working days, two documents your board can decide on — evidence-led, with every option on the market weighed against your own process.
About 25 minutes online, tailored to your sector: your process, systems, people and goals, in your own words.
Within 3 working days: the product on one page, its architecture and a concept screen for every step. You review it page by page.
Within 10 working days: every option benchmarked against your process, the time and cost it saves, and the payback.
Book a call and scope it with a senior engineer, or run the feasibility audit and get a scored report first. No sales reps, no obligation.