Know where you stand.
How AI transforms companies, where it pays first, and 12 benchmarks for your industry and role, built on research from Ardent Partners, Gartner, McKinsey, Atradius, Baymard and more.
How AI transforms a company, and how you benefit.
Almost every company now uses AI; few see it in their results. The difference is not the model. It is picking the right workflow, measuring it and scaling what works.
Find where AI pays in your company
Map your workflows, tools and costs. Most value sits in repetitive work between systems, not in a chatbot.
Put a number on the gap
Benchmark the workflow against the market so the business case is built on data, not on a demo.
Ship one workflow to production
Start with one workflow, a human checkpoint and a baseline. Prove the saving before scaling.
Reuse what works
Reuse the connectors and review queue for the next workflow, and fix the platforms that slow you down.
Why most AI projects don’t pay off
- Starting with a tool instead of a workflow and a cost line
- No baseline, so nobody can prove the saving
- Pilots that never reach production: Gartner expects over 40% of agentic-AI projects to be cancelled by 20274
- No human checkpoint or audit trail, so risk teams block the roll-out
Sources
- 1McKinsey Global Institute, The economic potential of generative AI (June 2023). mckinsey.com/capabilities/tech-and-ai/our-insights/the-economic-potential-of-generative-ai-the-next-productivity-frontier
- 2McKinsey & Company, The state of AI in 2025 (1,993 participants). mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai
- 3Brynjolfsson, Li & Raymond, “Generative AI at Work”, NBER Working Paper 31161 (5,179 agents). nber.org/papers/w31161
- 4Gartner press release, “Over 40% of Agentic AI Projects Will Be Canceled by End of 2027” (25 Jun 2025). gartner.com/en/newsroom/press-releases/2025-06-25-gartner-predicts-over-40-percent-of-agentic-ai-projects-will-be-canceled-by-end-of-2027
Start free. Go deep with the full study.
Your position in minutes
Answer a few questions on the workflow you pick. We compare your answers with the published market reference and email you where you stand.
- No data access needed
- Your position vs market average and best-in-class
- The one KPI worth fixing first
The full benchmark study
An in-depth report for each benchmark: the market, the benchmark, a cost model, how leaders close the gap and a roadmap. Buy once, download, use it with your team.
- Cost-of-the-gap model with worked examples
- Business-case template
- KPI scorecard
- Maturity self-assessment
First report out now: Accounts payable benchmark 2026 →
Choose your reportThree benchmarks, no heavy integration.
If AI is new in your company, begin where the data is easy to get and the answer comes fast. Each one points you to the next step.
AI readiness & ROI benchmark
Your teams use AI, but is it moving the numbers?
Turnaround 2–3 weeksStep 2Speed-to-lead benchmark
How fast do you answer a new lead, and how many go cold while they wait?
Turnaround 1–2 weeksStep 3SaaS spend & licence utilisation benchmark
How many of the licences you pay for are actually used?
Turnaround 1–2 weeksOne question.
How do your numbers compare with the market? Pick the workflow that matters most to you. Each benchmark shows the published reference, what we measure and what you receive.
No exact match. Try another role, or start with the starter path.
Accounts payable cost & cycle benchmark
What does one invoice really cost you, and how far are you from best-in-class?
For: CFO & finance · COO & operations
Order-to-cash & DSO benchmark
How much of your revenue is sitting overdue, and what is it costing you?
For: CFO & finance · CEO & founder
Customer service cost-to-serve benchmark
What does each resolved ticket cost you, and how much could AI resolve?
For: COO & operations · Customer service
Document processing & straight-through benchmark
How much of your intake is still read and re-keyed by hand?
For: COO & operations · CIO, CTO & IT
SaaS spend & licence utilisation benchmark
How many of the licences you pay for are actually used?
For: CFO & finance · CIO, CTO & IT · Starter
Financial close speed benchmark
How many days does your team need to close the books, and why?
For: CFO & finance
E-commerce checkout & conversion benchmark
How many buyers leave at checkout, and what would fixing it be worth?
For: Sales & marketing · CEO & founder · Starter
Site speed & Core Web Vitals revenue benchmark
Is your website fast enough to convert, and what is each second costing?
For: Sales & marketing · CIO, CTO & IT · Starter
Speed-to-lead benchmark
How fast do you answer a new lead, and how many go cold while they wait?
For: Sales & marketing · CEO & founder · Starter
AI readiness & ROI benchmark
Your teams use AI, but is it moving the numbers?
For: CEO & founder · COO & operations · CIO, CTO & IT · Starter
Technical debt & legacy platform benchmark
How much of your tech budget is spent keeping old systems alive?
For: CIO, CTO & IT · CEO & founder
Knowledge-work efficiency benchmark
How much of your team's week goes on work about work?
For: COO & operations · CEO & founder
Measured savings.
Five workflows that cut operating cost in any sector. Each one has a published cost benchmark, a fast-growing market and a light integration footprint. Open one to see the evidence, the workflow, the product and a savings model.
Invoice-to-pay automation
Invoices arrive in every format and get re-keyed by hand. Automate capture, matching and posting, and keep people on the exceptions only.
Collections & cash application
Late reminders, disputes stuck in inboxes and payments matched by hand. Prioritise the ledger, chase politely and apply cash automatically.
Tier-1 customer support resolution
Most tickets are repeats: order status, resets, refunds. Resolve them with grounded, cited answers and hand the rest to people with full context.
Document intake & data extraction
Claims, bills of lading, KYC packs and forms get read and re-keyed by hand. Extract every field, validate it and review by exception.
SaaS licence & spend optimisation
Half of purchased licences sit idle and renewals roll over. Join spend, login and contract data, then reclaim, downgrade and renegotiate.
Five AI workflows that cut operating cost
The complete market research in one document: benchmarks, market sizes, workflows, savings models and all 14 sources.
Savings models are market research models built on published benchmarks. Your own figure comes from the feasibility audit.
Reserve a report or ask us.
Reserve an industry report, request a custom benchmark on your own data, or ask the team a question.
- Built on published, cited market research
- A senior engineer replies, not a sales rep
- Your data stays yours; read-only access only